Terms of Service
last updated may 2026
1. ACCEPTANCE OF TERMS
This Terms of Service Agreement (“Agreement”) is a legally binding contract between you and On Epiphany Lane, LLC (“Company,” “we,” “us,” or “our”). This Agreement governs your access to and use of www.onepiphanylane.com and all related subdomains (collectively, the “Sites”). By accessing the Sites, you agree to be bound by these Terms.
2. COMPANY IDENTITY & SERVICES
On Epiphany Lane, LLC is a Texas-based entity and does business as Epiphany Lane Counseling for its Mental Health Therapy Practice. On Epiphany Lane is the trademarked brand name for the professional service umbrella that includes consulting, coaching, education, and training.
Shop Retirement: The physical "Shop On Epiphany Lane" is officially retired. We may engage in affiliate marketing for third-party products; however, purchase of such products is not required for eligibility for our training or clinical services.
3. CLINICAL BOUNDARY & CLIENT STATUS
Visiting this website or purchasing a course does not establish a patient-therapist relationship. Our courses are for educational and coaching purposes only and do not constitute mental health treatment.
Consent: You are not considered a clinical client of Epiphany Lane Counseling until you have completed an intake process and have a signed Clinical Consent for Treatment form on file with us.
Record Retention: Your record of consent and clinical data will be subject to HIPAA compliance and maintained for a period of seven (7) years beyond your last session, or until age 25 for minor client records.
4. SMS & MOBILE MESSAGING PROGRAM
By opting into our mobile messaging service (the “Program”) via LeadDash.io or our website forms, you agree to the following:
Program Description: We use SMS to provide administrative alerts, appointment reminders, lead follow-ups, and marketing updates related to our courses and services.
Opt-Out Instructions: You can cancel the SMS service at any time. Just text "STOP" to the mobile number from which you received a message. After you send the message "STOP", we will send you a reply to confirm that you have been unsubscribed.
Help Instructions: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or email info@onepiphanylane.com.
Carriers & Fees: Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you.
5. ARTIFICIAL INTELLIGENCE (AI) DISCLOSURE
In compliance with Texas HB 149 and SB 1188, we disclose the use of AI technology:
Administrative Use: We use AI for lead routing, social media scheduling, and automated communication. Our virtual phone assistant is AI-driven and will identify itself upon contact.
Clinical Note Formatting: AI may be used to review clinical notes for grammatical errors and formatting purposes.
Human Oversight: Our AI does not make clinical diagnoses or treatment decisions. All AI-generated formatting or summaries are reviewed by a licensed professional for accuracy.
Data Training: We explicitly prohibit our AI vendors from using your personal data or clinical notes to train their general machine learning models.
6. USER ACCOUNTS & COURSE ACCESS
License: Upon purchase, you are granted a single-user, non-transferable license to access course materials.
No-Sharing Policy: You may not share your login credentials. Unauthorized sharing will result in immediate termination of your account without a refund.
Certifications: Certificates of completion or "notices of completion" are awarded based on task fulfillment and do not confer professional licensure.
7. REFUND & CREDIT POLICY
Request Window: Refund requests for digital courses must be submitted in writing to info@onepiphanylane.com within 72 hours of purchase.
Course Credit: If a scheduling conflict arises for a live event or cohort, no cash refund will be given; however, a dated course credit may be issued for a future event at our discretion.
Standard: Because results in therapy and coaching are subjective and not guaranteed, all sales are considered final after the 72-hour window.
8. INTELLECTUAL PROPERTY
All content on the Sites, including text, videos, and logos, is the property of On Epiphany Lane, LLC. You are prohibited from republishing, selling, or using our content for commercial reproduction without an explicit license.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by Texas Law and the Texas LPC Rulebook, On Epiphany Lane, LLC shall not be held liable for any indirect, consequential, or special liability arising out of your use of the Sites or educational products.
10. GOVERNING LAW & DISPUTES
This Agreement is governed by the laws of the State of Texas. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Dallas County, Texas.
11. CONTACT & REGULATORY DATA
For questions regarding these Terms, contact:
On Epiphany Lane, LLC
603 Munger Ave, #100-239, Dallas, TX 75202
Email: info@onepiphanylane.com
Users are encouraged to review our [Privacy Policy] and our [Conflicts of Interest Policy (CP-004)] for further information on our professional standards.
Privacy Policy
last updated may 2026
- GENERAL & ENTITY SCOPE
2. DATA COLLECTION & SOURCES
We collect information through the following methods:
Voluntary Sharing: Information you provide through social media, web forms, course registration, or clinical intake, including your name, email, phone number, and professional license numbers for CEU tracking.
Automatic Collection: Data collected via cookies and trackers, such as your IP address, operating system, browser type, and navigation habits on the Sites.
LeadDash Metadata: Through our integration with LeadDash.io, we collect pipeline data, lead scoring metrics, and metadata associated with SMS and phone interactions.
3. ARTIFICIAL INTELLIGENCE (AI) & AUTOMATION
In accordance with Texas HB 149, we disclose the following regarding AI processing:
Administrative Routing: LeadDash AI is used for routing inquiries and social media scheduling.
Virtual Assistant: Our automated phone assistant is an AI system that will identify itself upon contact.
Clinical Note Support: We may use AI to format clinical notes and correct grammatical errors.
No Model Training: On Epiphany Lane, LLC explicitly prohibits AI vendors (including LeadDash and their sub-processors) from using your personal data or clinical notes to train their general machine learning models.
Human Oversight: All AI-generated formatting for clinical documentation is reviewed by a licensed professional for accuracy.
4. HOW WE USE YOUR INFORMATION
We use your data to:
Deliver educational courses, training products, and clinical services.
Analyze usage patterns to improve website design and user experience.
Comply with legal obligations, respond to subpoenas, or protect the safety and rights of our users and employees.
5. DATA SHARING & THIRD PARTIES
We do not sell your personal information. We share data with authorized service providers under the following conditions:
Service Delivery: Third parties such as LeadDash, Google, and Zoom perform technical functions on our behalf.
Clinical Privacy: All clinical data and session information processed through Google or LeadDash are governed by a Business Associate Agreement (BAA) to ensure HIPAA compliance.
Contractual Limits: Our vendors are contractually prohibited from using your personal data for any purpose other than providing the specific services we have requested.
6. SMS & MOBILE PRIVACY
We maintain a strict double opt-in process for SMS communications:
Collection: Mobile numbers collected for SMS alerts are used exclusively for administrative and marketing updates related to our services.
Privacy: We do not share your mobile opt-in data with third-party processors for their independent marketing purposes.
Opt-Out: You may opt out at any time by texting "STOP" to the number from which you received a message.
7. RECORD RETENTION
In compliance with the Texas State Board of Examiners of Professional Counselors, we maintain clinical records as follows:
Adult Records: Maintained for a minimum of seven (7) years from the date of termination of services.
Minor Records: Maintained for a minimum of five (5) years after the client reaches the age of majority (age 25).
8. YOUR TEXAS PRIVACY RIGHTS
Under Texas law, you have the right to:
Request Access: Obtain a copy of the personal data we have collected about you.
Request Deletion: Request the removal of unwanted personal information, subject to our clinical record retention requirements.
AI Transparency: Request an audit log or summary of how our AI systems have interacted with your personal data.
9. SECURITY
We use reasonable electronic, personnel, and physical measures to protect your information. However, no security measure can fully eliminate risk. You are responsible for maintaining the confidentiality of your account credentials.
10. CONTACT INFORMATION
If you have questions regarding this Privacy Notice, please contact us: On Epiphany Lane, LLC 603 Munger Ave, #100-239, Dallas, TX 75202 Email: info@onepiphanylane.com Phone: 214-560-0304
Note: For further details on our ethical standards and professional conduct, please refer to our [Conflicts of Interest Policy (CP-004)] and the [Texas LPC Rulebook].
